Customer Consent Policy
At HWCA, we value transparency and strive to create a positive experience for all our customers. Please review the following policy regarding purchases and payment flexibility before completing your transaction:
1. All Sales Are Final
Once a purchase is completed, it is considered final. Refunds, exchanges, or cancellations for purchased services, programs, or certifications are not available.
2. Flexible Payment Options
For customers on a payment plan, we understand that circumstances may change. Therefore, you may:
a. Cancel Future Payments: You have the option to cancel any future payments without penalty.
b. Request to Pause Payments: If needed, you may request to pause your payment plan temporarily. Please contact us to discuss your options and set up a suitable arrangement.
3. Payment Adjustments
To request a payment pause or cancellation, please email [your support email] at least 5 business days before the next scheduled payment to allow for processing.
By completing your purchase, you acknowledge and agree to this policy. We are committed to working with you to ensure flexibility while upholding the integrity of our offerings.